Tailoring software for dishdasha, kumma and abaya shops in Oman

What the Oman setup gives you

• Currency. OMR, one of 13 currencies in Tailoq.
• Tax. VAT at 5%. Prices are tax-inclusive, with net and VAT shown beside them, and the business runs one rate.
• Working days. Friday is off by default. Change the days and set one late-opening day, and the fittings calendar checks bookings against them.
• Units. Centimetres by default, or inches.
• Payment methods. Card, Cash and Payment link come with the preset, and Bank transfer is on the list too. You record the method. Tailoq has no payment gateway, so the money goes through your own terminal.
• Phone numbers. Customer numbers start with +968, so WhatsApp messages open to the right number.
• Invoice details. In Settings the owner or a manager types the legal name and your VAT number (up to 30 characters), and both print on the A5 form.

Set OMR before you enter prices, because Tailoq does not convert prices if you change currency later.

Rials and baisa, to three decimals

The Omani rial has three decimal places, 1,000 baisa to the rial, per the ISO 4217 currency list. Tailoq shows OMR to three decimals on order screens, the POS, the printed A5 form, the cash closing, the customer link and the Accounts screen, including the VAT figures. A price of OMR 10.500 shows as OMR 10.500. The 50% deposit and the payment amount Tailoq fills in keep their baisa too.

An Omani dishdasha order, in rials

Made-up figures, on the Ethnic wear preset (Order placed, Cutting, Stitching, Hand work, Finishing, Ready). A customer orders a dishdasha at OMR 42, VAT included.

• Net: 42 divided by 1.05 = OMR 40.
• VAT at 5%: OMR 2.
• Deposit at 50%: OMR 21, leaving OMR 21 at collection.
• Job cost from fabric and labour: OMR 24.
• Margin net of VAT: 40 less 24 = OMR 16.

Tailoq works margin from the VAT-inclusive price, so this job shows OMR 18 at Ready. At 5% the gap is small, but take the VAT off before you judge your prices.

Dishdashas, kummas and the Eid weeks

Omani tailors often cut more than one style. Add Omani dishdasha and Kuwaiti-cut dishdasha as two garment types in Settings, each with its own measurement fields, and the order shows which cut the customer chose. Add Kumma as its own type with a head measurement field, and the embroidered cap can be ordered with the dishdasha, with its own job and due date. A massar sold at the counter goes in as a product.

• Sets of garments. One order holds several dishdashas, each with its own stage, so the first can go home before Eid while the rest are finishing.
• Hand embroidery. If a kumma goes to an outside embroiderer, record the supplier, expected date and cost. It sits in its own lane with an overdue flag.
• Measurements. Every save is a new dated set, and the latest sets show side by side with the change in each field, up to four.
• Handover. A photo and the customer's signature, with any balance due shown first.

A link the customer opens to see their order

From the order, staff copy a private link or open WhatsApp with a Ready or Update message that holds it. The customer opens it with no login and sees each garment's promised date and stage, booked fittings and the balance due, in Arabic if the shop runs in Arabic. Names, phone numbers, measurements and prices are never on the page, and a link can be renewed or turned off.

Abaya shops on the Boutique with a workshop preset track ready stock per style by size and length, plan batches by size, and turn a shortening at the counter into an alteration job, Free or Charged. Read more on our abaya, kandura and thobe page.

VAT and Fawtara e-invoicing in Oman

Oman's VAT Law sets VAT at 5% of the taxable value (Article 36), published by the Tax Authority on its VAT law and regulations page.

On e-invoicing (Fawtara), the Tax Authority's e-invoicing FAQ gives two dates. A taxpayer must start on 1 April 2027 if its supplies from April 2026 to 31 March 2027, or its expected supplies from 1 April 2027 to 31 March 2028, exceed OMR 5,000,000. Everyone else in scope starts on 1 October 2027. Invoices pass through service providers to the buyer and the Tax Authority.

Tailoq is not a Fawtara service provider and is not connected to the Tax Authority. It shows net, VAT and total on every order, and prints an A5 form headed TAX INVOICE, with فاتورة ضريبية under it for an Arabic shop, carrying the legal name and VAT number you enter under Settings, Invoice details, plus the VAT included, deposit and balance. If no tax number is entered, that line is left off. The Accounts screen has a VAT return summary in plain rows (taxable sales, output tax, purchases, input tax and net tax for the period), with supplier bills and a CSV download. There is no general ledger. Ask your tax adviser which rules apply to you, and we go through your setup in the demo.

Workshop teams and the rest of the system

The workshop screen runs in English, Arabic, Urdu, Hindi, Bengali or Tagalog, chosen per person. Each tailor picks their name, uses Start, Pause and Done, and types hours and pieces, which go into the job cost. Logins have roles: owner, manager, sales, workshop or tailor. Tailoq works out 30-day pay by salary, piece rate or commission as a plain CSV.

See the full feature list, or our pages for Saudi Arabia and the UAE. This page is also in Arabic.