A tailoring management system for tailor shops and workshops

What a tailoring management system should cover

Most products in this category cover orders and measurements. A shop with a workshop needs more than that, because fabric, hours and payments all land on the same garment. A useful system covers seven areas:

• Customers and measurements, with history.
• Orders and fittings, with deposits and balances.
• Production, stage by stage, with a name on each stage.
• Materials, in the units you buy them.
• Costing, from what was really used.
• The counter, with stock, sales and alterations.
• Reports and pay, so the owner sees the day and the month.

Here is how Tailoq handles each one.

Customers, measurements and fittings

Search a customer by name or phone and see spend, order history, a VIP mark and a complaints and aftercare list. Measurements sit with the customer, with fields per garment and a body diagram. Each save is a new dated set with the name of whoever took it, and a comparison table shows the latest four sets side by side, with the change in each field.

One order can hold several garments, each with its own due date and stage. Fittings go on a week calendar, or a day view on a phone, with a warning for clashes and closed days. Stage names follow your business, so a bespoke tailor sees a baste fitting and a bridal atelier sees a toile fitting. From any order, Tailoq opens WhatsApp with a ready, update or balance message typed to the customer's number, and handover is recorded with a photo and signature. See customers and fittings and measurements.

Production you can see

Every job and batch sits on one board, with a list view and a due-today view. Each stage of each job has one person assigned. Start from one of eight presets, then add, rename, reorder or remove stages in Settings. An alterations preset, for example, runs Received, Pinning, Altering, Pressing, Ready.

• Plan batches by size and see the materials before anyone cuts.
• Send hand work to an outside workshop with the vendor, expected date and cost. It sits in its own lane with an overdue flag.
• At QC, pass or reject with a reason, a stage to return to and an optional photo. Rework is counted per person.
• On the workshop screen, each person opens their own jobs and uses Start, Pause and Done.

Materials and cost per piece

Fabric is tracked by the metre, beads and sequins by the gram and crystals by the piece. Material is issued to the job, leftovers come back as a return, and every movement goes in a ledger. Tailoq blocks an issue that would take stock below zero, warns at the reorder level and drafts purchase orders by supplier. Goods received record what was accepted and rejected on each line.

Cost per piece is issued material plus labour from the hours entered at the bench plus outside work. Margin shows when the job reaches Ready. If nobody entered the hours, Tailoq uses a standard estimate and marks it Standard. Wastage is logged with a reason and a value. Note that margin is worked from the tax-inclusive price. More on costing and materials.

The counter: POS, stock and alterations

Search by style, pick size and length, check stock, or scan or type the tag. Add a discount by percentage or amount, take nothing, 50% or the full amount as a deposit, and record later payments of any amount. Stock is held per shop, on the rack, in the back room, in the workshop and in transit, with transfers checked on arrival. On the Boutique with a workshop preset, a size-by-length grid shows the gaps, and a shortening at the sale becomes an alteration job in the workshop. The sales report covers revenue, tax, sales by label and payment methods, and there is day-end cash closing. See the tailor shop POS.

A dashboard shows orders, work in production, what is due today, what is ready and the balance to collect. Tailoq works out 30-day pay by salary, piece rate or commission, with CSV export. Ask Tailoq, the built-in AI, answers questions from your own records and prepares entries that you approve.

Who Tailoq suits

Tailoq suits one workshop or a few and one shop or a few, that make and sell, and want production, materials, cost per piece and the till working together. It runs in English and Arabic, and installs from the browser on iPhone, iPad, Android, Windows and Mac.

Around the daily work, each person gets their own login and role (Owner, Manager, Sales, Workshop manager or Tailor) and sees only their own screens. Orders can be edited, payments reversed, and an order cancelled with the refund recorded and pieces returned to stock, with every change logged by name. You can print the A5 order form with tax and balance, job tickets, measurement sheets and barcode labels. The Accounts screen gives a VAT return summary and supplier payables, and your data exports to CSV at any time.

If you need a general ledger in the same system, our page on tailoring ERP sets out where that line falls, and our guide to tailor shop management software lists questions to ask any vendor. Country pages: UAE and Saudi Arabia.