Terms of Service

Last updated 4 November 2026

1. Who we are

Tailoq is tailoring business software made by Litiqo, based in Dubai, United Arab Emirates. In these terms, "we" and "us" mean Litiqo, and "you" means the business that uses Tailoq and the people who use it for that business.

These terms apply to tailoq.io, the demo shop and the client area. By using any of them, you agree to these terms. If you accept them for a business, you confirm that you have the authority to do so.

Tailoq is for businesses. It is not offered to consumers for personal use.

2. The service

Tailoq helps tailoring and garment businesses run their work, including orders, production, materials, customers, measurements, costing and sales. The service is at an early stage. Features can change, and some may be limited or not yet available.

The website describes what Tailoq does in general terms. What you actually receive is what we agree with you. There is no self-serve sign-up: you start by booking a demo, and we set up access if we both decide to go ahead.

The demo shop is a timed demonstration with made-up data, opened by a link we email you. Do not enter real customer details into it, and do not rely on it for real work.

If we have a separate written agreement with you and it conflicts with these terms, the separate agreement applies.

3. Accounts

The client area is protected by a password and is open only to businesses we have set up. You must:

• keep your login details private and share them only with people working for your business
• give us accurate details and keep them up to date
• tell us straight away if you think someone else has used your account
• take responsibility for what happens under your account

4. Your data

You own the data you put into Tailoq, including your customer, staff, order and product records and your photos. We claim no ownership of it.

You allow us to store, copy, display and process that data as needed to provide and support the service, and to pass it to the service providers that help us do so. We do this for you and on your instructions, as set out in our Privacy Policy. We do not sell your data.

You are responsible for your data: for its accuracy, for having the right to use it, and for meeting the privacy laws that apply to you, including telling your customers and staff what you do with their details.

5. Acceptable use

You must follow our Acceptable Use Policy, which forms part of these terms.

6. Ask Tailoq and AI answers

Ask Tailoq is an AI assistant. In the client area, it sends your question, a summary of your shop's data and any order-slip photo you attach through our server to the Grok API from xAI, which produces the answer. In the demo shop the shop data is made up, but your question and any photo still go to xAI. If the AI is offline, answers come from the shop's records on your device.

AI answers can be wrong, incomplete or out of date, even when they sound certain. Figures, measurements, dates and details read from a photo can all be mistaken. So:

• check every answer before you act on it, especially anything to do with money, stock, tax, measurements, cutting or a customer
• do not treat an answer as legal, tax, accounting or other professional advice
• do not use answers alone to make decisions that seriously affect a person, such as staff pay or employment
• keep the responsibility for your decisions: a person at your business must decide what to do

Between you and us, you may use the answers you receive in your business. Similar questions can produce similar answers for other users.

7. Availability

We work to keep Tailoq running, but we do not promise it will always be available, free of faults or suitable for every need. We may pause or change the service for maintenance, security or updates, or because a provider we rely on has a problem. Keep your own copies of records that matter to your business.

8. Third-party services

Tailoq relies on services from other companies, including website hosting and a content delivery network from Hostinger, and AI from xAI. Using Ask Tailoq also means that xAI's Acceptable Use Policy applies to what you submit. We are not responsible for services we do not control, or for websites we link to.

Our guides and templates are general information. A mention of another company or a link to its site is not an endorsement.

9. Intellectual property

We and our licensors own Tailoq, including the software, design, name, logo, website text, images and templates. We give you a limited right, which you cannot transfer, to use the service for your own business while you have access. All other rights stay with us.

You must not copy, resell, rebuild or take apart the service, or remove our notices. If you send us ideas or feedback, we can use them freely and owe you nothing for them. Your data stays yours, as section 4 explains.

10. Fees

We take no payment on this website and publish no prices. Any fees, along with how and when they are paid, are set in a separate written agreement between you and us. Viewing the website and the demo shop is free.

11. Disclaimers

To the extent the law allows, we provide the website, demo shop and service "as is" and "as available". We give no promises beyond those in these terms or a separate written agreement. That includes promises that the service will suit a particular purpose or that its calculations, reports or AI answers will be free of errors.

You remain responsible for checking your own measurements, costs, invoices and tax filings. Nothing on the website or in the service is legal or tax advice.

12. Limit of our liability

Nothing in these terms limits liability that the law does not allow us to limit, such as liability for fraud, gross negligence or death or injury caused by our fault.

Subject to that, and to the extent the law allows:

• we are not liable for indirect or consequential loss, or for loss of profit, business, revenue, goodwill or data
• we are not liable for loss caused by acting on an AI answer you did not check, or by a garment or order made using wrong information
• our total liability for all claims connected with the service is limited to the fees you paid us for the service in the 12 months before the event that caused the claim

If a separate written agreement sets a different limit, that limit applies.

13. Ending the service

You can stop using Tailoq at any time. How a paid arrangement ends is set out in your separate agreement.

We can suspend or end your access if you break these terms, if your use puts the service or other people at risk, if fees agreed with us go unpaid, or if the law requires it. Where it is reasonable, we will warn you first. We can also stop offering Tailoq, and will give you reasonable notice if we do.

When access ends, your right to use the service ends. If you ask us within a reasonable time, we will help you get a copy of your data, unless the law stops us or your separate agreement says otherwise. After that we will delete it, apart from what we must keep by law. Sections that by their nature should continue, such as 4, 9, 11, 12 and 15, remain in force.

14. Changes to these terms

We may change these terms as Tailoq develops. We will post the new version here with a new date, and we will tell clients directly about changes that matter. If you keep using the service after a change takes effect, you accept the new terms. If you do not agree, stop using the service and tell us.

15. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as they apply in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute. We would rather solve problems by talking, so please write to us first.

16. Other legal points

If part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. You may not transfer your rights under these terms without our written agreement. We may transfer ours to a company that takes over Tailoq.

17. Contact

Litiqo, Dubai, United Arab Emirates. Email hello@tailoq.io.