Acceptable Use Policy

Last updated 4 November 2026

Who this applies to

This policy applies to everyone who uses tailoq.io, the demo shop or the client area, including your staff. It forms part of our Terms of Service. It is here to keep Tailoq safe and useful for every shop.

Using Tailoq lawfully

You must not use Tailoq to:

• break any law that applies to you or your business
• run a fraudulent or deceptive business, or issue false invoices, receipts or records
• hide income or get around tax rules
• sell counterfeit goods, or copy protected brands or designs without permission
• exploit workers, or keep records of unlawful treatment or pay

Handling people's data

You will hold personal details about customers and staff. You must:

• collect only what you need to run your business
• have a lawful reason to hold it, and tell people how you use it
• keep measurements, photos and fitting notes respectful and private
• never upload photos or records you have no right to use
• not use Tailoq to spy on, harass or threaten anyone, or to send people unwanted bulk messages

Using Ask Tailoq

Ask Tailoq sends your question, a summary of the shop's data and any photo you attach to xAI. See our Privacy Policy for details. When you use it:

• only attach order slips and photos that the question needs
• do not attach identity documents, bank or card details, medical records or intimate images
• follow xAI's Acceptable Use Policy, which covers what can be submitted to its AI
• do not try to trick the assistant into ignoring its limits or revealing data it should not
• do not use answers to deceive people, or pass them off as checked when they are not
• do not use answers alone for decisions that seriously affect someone, such as pay, hiring or dismissal
• check each answer before you act on it

Keeping the service safe

You must not:

• share logins outside your business, or use another person's account without permission
• try to reach data, accounts or areas you have no permission to use
• test, scan, probe or attack the service, or get around its password or other protections
• upload viruses or harmful code
• overload the service, or collect data from it with bots or scrapers
• copy, resell or rebuild Tailoq, or use it to build a competing product

Found a security problem by accident? Please tell us at hello@tailoq.io and do not use it or share it.

The demo shop

The demo shop is public and uses made-up data. Use it to explore Tailoq. Do not enter real customer or staff details.

What happens if this policy is broken

We may ask you to fix the problem, remove content, or suspend or end access, depending on how serious it is. Where it is reasonable, we will warn you first. We may report illegal activity to the authorities.

Reporting a problem

If you think someone is misusing Tailoq, email hello@tailoq.io with what you saw.

Changes

We may update this policy as Tailoq develops. The date at the top shows when it last changed.