Tailoring software for Dubai tailors, boutiques and ateliers

Many kinds of tailoring under one city

In Dubai a neighbourhood tailor in Satwa, Karama or Bur Dubai may stitch kanduras in the morning and take up suit trousers in the afternoon. An abaya label may sell from a mall unit and online while a workshop elsewhere does the cutting. A bridal atelier may run three fittings for one gown. Tailoq gives each kind of business its own starting point:

• Ethnic wear for kanduras, thobes and garments such as a sherwani, run as measured orders.
• Bespoke and Made to measure for suits, with baste and forward fittings.
• Boutique with a workshop for abayas, kaftans and dresses sold off the rack.
• Bridal and couture for gowns with beads, crystals and toile fittings.
• Alterations for counters that live on small, fast jobs.

Each garment type has its own measurement fields, so a kandura and a jacket are not squeezed into one form.

Fittings that fit a Dubai working day

Customers often come in after office hours, so Tailoq lets you set your working days and one late-opening day. Fittings go on a week calendar on a computer, or a day view on a phone, and Tailoq warns you about a clash or a closed day before it is booked.

When a customer calls to ask about an order, search by name or phone and read them the stage. Or open the order and pick a WhatsApp message: ready to collect, an update with the expected date, or the balance due. WhatsApp opens on your phone or computer with the message typed to the customer's number, and you press send.

Alteration counters: due today, and proof at handover

Alteration shops in Dubai buildings and malls handle a lot of small jobs with short deadlines. The Alterations preset runs Received, Pinning, Altering, Pressing, Ready, and the due-today view answers the first question of the morning. A drop-off photo and signature record the state a garment arrived in, and a handover photo and signature record when it left.

Issue the zip or lining from stock and type in the hours, and each job shows what it really cost. Our alterations page walks through one dress from counter to customer.

A workshop in one area and shops in others

Many Dubai businesses keep the workshop away from the shop, sometimes in another emirate. In Tailoq, stock is held per shop: on the rack, in the back room, in the workshop and in transit. Finished pieces move from the workshop to a shop with a received check, so anything missing shows as Short on arrival.

Hand embroidery or beading sent to an outside workshop sits in its own Outside lane, with the vendor, expected date and cost, and an overdue flag once the date passes. When work comes back short, the gap is logged as vendor wastage.

Ramadan, Eid and the wedding season

Busy seasons bunch orders into the same few weeks. Three things help:

• The board and due-today view show where work is stuck and what must go out today.
• Ask Tailoq answers questions such as "what is late?" and "who has the most work?" from your own records, in English or Arabic.
• Reorder suggestions weigh recent sales by size against stock and running batches, so you can start the next abaya batch before the rack runs out.

A mixed team on one tablet

A Dubai workshop may have tailors who read Arabic, Urdu, Hindi, Bengali or Tagalog. The workshop screen shows in each person's own language, set one by one, so a shared tablet can serve the whole bench. Each person picks their name, opens their jobs, and uses Start, Pause and Done. Hours typed at Done go into the cost of the job, and 30-day pay can be worked out by salary, piece rate or commission.

For the UAE settings, the worked kandura example in dirhams and e-invoicing, read tailoring software for the UAE. Connecting to accredited e-invoicing providers is on our roadmap, and Tailoq is not an Accredited Service Provider today.