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Tailoring software for thobe, abaya and tailor shops in Saudi Arabia

Tailoq runs a tailoring business in one system: measurements, orders, workshop stages, fabric and trims, cost per piece and the counter. For a Saudi shop you set the currency to SAR, VAT at 15% and your units, and the screens can run in Arabic. This page shows how that works on a thobe order, and how Tailoq sits next to ZATCA e-invoicing.

Setting Tailoq up for a Saudi shop

  • Currency. SAR is one of the 13 currencies. Amounts show in whole riyals, with no halalas.
  • Tax. Choose Saudi Arabia at setup and Tailoq starts with VAT at 15%. You can change the rate in Settings, and the business runs one rate.
  • Prices. Tax-inclusive, with the net and tax amounts shown beside them.
  • Units. Inches or centimetres, for the whole shop.
  • Language. Arabic with a right-to-left layout, or English. On the workshop screen each person can have their own language.
  • Days. Set your working days and one late-opening day. The fittings calendar checks against closed days.

Dates show in one of four Gregorian formats, such as 31/12/2026. Tailoq takes these from your settings and does not convert prices if you change currency later, so set SAR from the start.

One thobe order, in riyals

A worked example with made-up figures. A customer orders a thobe at SAR 230, VAT included, on the Ethnic wear preset: Order placed, Cutting, Stitching, Hand work, Finishing, Ready.

  • Price with VAT: SAR 230.
  • Net: 230 divided by 1.15 = SAR 200.
  • VAT at 15%: SAR 30.
  • Deposit at 50%: SAR 115, leaving SAR 115 at collection.
  • Job cost from material and labour: SAR 120.
  • Margin net of VAT: 200 less 120 = SAR 80.

One thing to watch. Tailoq works margin from the VAT-inclusive price, so this job shows 110 at Ready. At 15% the gap is wide, so take the VAT off before you judge your prices.

Thobe orders that come in sets

Thobes are often ordered several at a time, and the busiest weeks come before Ramadan and Eid. In Tailoq one order holds several garments, each with its own job, due date and stage. You can hand over two thobes while the third is still at Stitching, and the order shows all three.

  • Measurements. Thobe has its own fields. Add one for your own cut, such as a collar or cuff detail. Every save is a new dated set, so a repeat customer's next order starts from the last one.
  • Customer fabric. Mark it as customer-supplied and nothing is issued from your stock.
  • Fittings. Book them on a week calendar, or a day view on the phone, with a clash check.
  • Handover. A photo and the customer's signature on screen, with any balance due shown before you hand over.

From the order you can also open WhatsApp with a message already typed to the customer's number: ready to collect, an update with the expected date, or the balance due. Check it and press send.

Abaya shops with stock on the rack

On the Boutique with a workshop preset, ready abayas are tracked by size and length per style, so you can see that a medium in 58 in has sold out even when other mediums remain. Batches are planned by size, with the materials shown before cutting. Crepe goes out by the metre, beads and sequins by the gram and crystals by the piece.

At the till, scan or type the tag, and if the customer needs the piece shorter, enter the shorten-to length. An alteration job appears in the workshop at the sewing stage. Embroidery sent to an outside workshop sits in its own lane with an expected date and cost, and shows an overdue flag when the date passes. Read more on our abaya, kandura and thobe page.

ZATCA, VAT invoices and your tax setup

ZATCA's e-invoicing rules, known as Fatoora, apply to VAT-registered businesses in Saudi Arabia. The first phase, from 4 December 2021, requires invoices to be generated electronically through a compliant solution. The second phase, rolled out in waves from 1 January 2023, connects those solutions to ZATCA's platform. ZATCA publishes the details on its roll-out phases page.

Tailoq shows the net, VAT and total on every order, records how each customer paid, and prints an A5 order form with your tax number, deposit and balance. Tailoq is not certified by or connected to ZATCA, so for invoices that must meet Fatoora rules, keep using the compliant e-invoicing solution you have today.

In the demo, our team goes through your tax setup with you: the VAT rate, tax-inclusive prices, and how Tailoq sits next to the invoicing you already use. Ask your tax adviser which rules apply to your business.

Workshop teams and pay

Many Saudi workshops have tailors who read different languages. The workshop screen shows in each person's own language, so one tablet can serve the whole bench. Each person picks their name, opens their jobs and uses Start, Pause and Done, then types the hours and pieces. Those hours go into the cost of the job.

Tailoq works out 30-day pay by salary, piece rate or commission and exports it as a plain CSV. It is not a wage protection file, so your bank or Mudad process stays as it is.

Owners and managers give each person a login with a role, such as Sales, Workshop manager or Tailor, so each one sees only their own screens. See the full feature list.

Questions

Is Tailoq approved by ZATCA?
No. Tailoq is not certified by or connected to ZATCA, so keep your current compliant e-invoicing solution for Fatoora invoices. We go through your tax setup in the demo.
Can I set VAT at 15%?
Yes. Choose VAT and set the rate in Settings. Prices are tax-inclusive, with the net and tax shown, and the business runs one rate.
Does Tailoq work in Arabic?
Yes. The app has a full Arabic interface with a right-to-left layout and a one-tap switch between English and Arabic, and Ask Tailoq replies in the language of your question.
Does it take mada or card payments?
You record how each customer paid. The Saudi setup comes with Card, Cash, Mada, Tamara and Tabby as payment methods, and the payment itself goes through your card terminal or provider.
Can I use it in Riyadh, Jeddah or Dammam?
Yes. Tailoq runs online on the phone, tablet or computer you own, wherever the shop is. Book a demo on WhatsApp to see it.

See Tailoq on your own garments

Tell us what you make and how your shops run. We'll walk you through it.

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